Telephone : in Toronto (416) 865-0695  or  Toll-free in North America : 1 (866) 996-9984  or After-Hours  Message Left at :  (905) 399-3274 Please Email your resume in confidence to:      kevin@buckleysearch.com      or      anna@buckleysearch.com      Current Positions

 
 - Send this position to a Colleague - Serving Freight Forwarding, Customs Brokerage & Corporate Logistics Professionals 

Customer Service Coordinator - Air Imports

Exclusive representation: Permanent full-time position

A very well-established international freight forwarder that has an excellent reputation in the industry is seeking
a well-qualified Air Imports Customer Service Coordinator as the result of growth, for the Airport area. If you like a busy working
environment and working with a dedicated group of like-minded professionals, they would like to speak with you.

You bring a minimum of 3-5years + of Freight Forwarding experience in Air Imports in Canada and you are accustomed to
extensive customer contact and problem-solving. You have excellent English, both written and verbal and have
a team-player's attitude.

Call (416) 865-0695

Send your resume in confidence to  kevin@buckleysearch.com  or anna@buckleysearch.com

Responsibilities

- Plan, organize, direct and control the operations of transportation

- Follow operations policies, procedures, standards, including safety procedures of dangerous goods,
  and ensure compliance with transport regulations

- Provide advice to clients on import shipments and their enquiries.

- Negotiate with carriers & other subcontractors for services and preferential rates

- Arrange for transport/shipping documentation and oversee the scheduling and dispatching of goods
  and the tracking and tracing of goods in transit.

- Prepare reports for management and customers

- Arrange for insurance coverage for cargo

- Handle Hawb/Mawb, invoices and other shipping documents

- Trace lost or misdirected cargo shipment, process preliminary claims/claims

- Proactive response to service issues

- Daily communication with overseas office, airlines and customers

- Monitoring and updating of shipment status

- Dedication to teamwork

- Will be required to visit clients, sub-contractors, carriers.

- Other duties as required from time to time by the company

Qualifications

-  3-5 years plus of Air Imports experience in International Freight Forwarding in the GTA

- Experienced in interacting with CBSA and other government departments in following up
  Customer issues regarding de-consolidations

- Practical knowledge of procedures and processes, freight software; MS Office
  applications

- Ability to work in a fast-paced team environment; multi-tasking, organizing
  and problem-solving

Compensation

Above average salary, plus benefits

Put your career on a progressive track! All discussions are strictly confidential.

For more information and to discuss your qualifications please call us at (416) 865-0695.

Associate Member, CIFFA, CSCB, IE Canada   -   Back To Current Positions Page