Well-established logistics provider is seeking a qualified and experienced Director with strong knowledge of transborder truck, air, ocean and rail freight for a key position directing and overseeing all aspects of daily operations, imports and exports.
This requires an uncommon level of experience in intermodal freight, clear vision and evident leadership and communications skills.
The key criteria for success here is to have the experience in multiple modes of freight, be very customer focused and dedicated to cultivating the strengths and abilities of the Logistics staff, lead by positive example, and always be striving to improve efficiences, productivity and customer satisfaction.
The company has significant assets and a long-established reputation for high standards of customer service domestically and internationally. Full coverage in Canada, USA and Mexico. Road expedite, FTL and TL, Intermodal Provider with complete North American coverage - contracts with all major railroads.
Project Cargo / Break-bulk / Oversized
Ship Charter, Heavylift, and Ro-Ro Specialists
Airfreight Critical, including On-Board Courier service & Air Charter
Dangerous Goods / Hazmat
Ocean Freight / LCL consolidation
Directing the transportation component of the company including road, air, ocean and intermodal shipments
· Managing pricing, costs, service failures and audit billing amounts and carrier pay-outs for anomalies and to ensure proper billing to customers
· Auditing service failures for trends in poor performance
· Ensure pricing to customers is competitive and that we will make a predetermined margin of profit
· Ensure LTL planning on Expedited trucks creates revenue (decrease empty miles, etc.)
· Visiting key customers and maintaining relationships; accompanying sales staff to assist in closing profitable new business
· Participate in, and attend management committees meetings as required
· Work with other departments to achieve a common objective of meeting or exceeding company goals
· Managing an experienced and busy Logistics staff
- Determine goals, responsibilities and duties of staff
- Provide procedures and tools required to fulfill goals
- Ensure that staff is properly trained to perform duties and monitor progress, provide guidance on how to overcome obstacles
- Problem solve and provide solutions to refine and improve on departmental goals and procedures
· Minimal travel required
Bachelor’s degree or equivalent and 7-10 years of management experience, minimum, with a strong interest in supply chain and logistics operations.
A solid level of professionalism, customer service, interpersonal skills, and overall communication skills.
New business, customer management, and negotiating skills.
Ability to build and nurture loyal customer relationships.
- Strong self-discipline and initiative
- Creative and effective problem solving ability
- Solid Transportation background, knowledge of North American geography
- Strong Knowledge of North American Truck Load and LTL Carriers, air and ocean freight experience
Executive planning and organization skills; ability to multitask and be a self-starter.
Strong computer skills are a must.
Directing the transportation component of the company including road, air, ocean and intermodal shipments
· Managing pricing, costs, service failures and audit billing amounts and carrier pay-outs for anomalies and to ensure proper billing to customers
· Auditing service failures for trends in poor performance
· Ensure pricing to customers is competitive and that we will make a predetermined margin of profit
· Ensure LTL planning on Expedited trucks creates revenue (decrease empty miles, etc.)
· Visiting key customers and maintaining relationships; accompanying sales staff to assist in closing profitable new business
· Participate in, and attend management committees meetings as required
· Work with other departments to achieve a common objective of meeting or exceeding company goals
· Managing an experienced and busy Logistics staff
- Determine goals, responsibilities and duties of staff
- Provide procedures and tools required to fulfill goals
- Ensure that staff is properly trained to perform duties and monitor progress, provide guidance on how to overcome obstacles
- Problem solve and provide solutions to refine and improve on departmental goals and procedures
· Minimal travel required
Bachelor’s degree or equivalent and 7-10 years of management experience, minimum, with a strong interest in supply chain and logistics operations.
A solid level of professionalism, customer service, interpersonal skills, and overall communication skills.
New business, customer management, and negotiating skills.
Ability to build and nurture loyal customer relationships.
- Strong self-discipline and initiative
- Creative and effective problem solving ability
- Solid Transportation background, knowledge of North American geography
- Strong Knowledge of North American Truck Load and LTL Carriers, air and ocean freight experience
Executive planning and organization skills; ability to multitask and be a self-starter.
Strong computer skills are a must.
